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Private Policy


Payment terms

  1. For new buyers of one-stop PCBA service, we can only accept TT in advance. USD, EUR or CNY payment can be acceptable. But Escrow payment is only for electronic components buyers, and buyers have to pay for the Escrow fee, test fee and other additional fees caused in the process.

  2. For VIP customers, we can accept USD50k credit for monthly payment if you can keep to place continual orders to us monthly.

  3. Any buyer who recommends new customers to us, once the transaction with new customer has been finished successfully, we promise to apply for a discount for next orders or commissions to the recommenders by private way if you like.

  4. Buyers should pay for the import tax fee, customs fee,freight cost and bank fee (usually about $30.00).

 

Service& Technical terms

  1. For components or PCB orders, if any quality problem, we  will send replacements after we get the test reports and failure documents. As for components, we can send replacements after we get the returned parts.

  2. For PCBA products, if any problem happens, we can rework or replace some defective components until it works well.

  3. If any delay on shipment, pls call sales or your specified forwarder for help, we will try to push the delivery but we can not be responsible for the delay because it is irresistible.  If the product is damaged due to logistics transportation, we will investigate the responsibility of the freight forwarder and provide the rework or replacement for the buyers.

  4. If any other issues, pls send email or call us. We will make efforts to get a satisfying solution for you.

  5. If you need to burn the program file,function test or box build service, pls note in your inquiry and contact sales for help. These charges can not be included in our usual quotation.